Zyndio proudly stands behind its product and offers a 7 day money back guarantee (less any commissions paid). There is no long-term commitment or timeframe in which an Affiliate must continue to remain active. Affiliates may cancel their membership at any time and for any reason simply by logging into their Zyndio back office, going to My Account, Member Services where they may follow the Cancel Membership link. Inactive Affiliates earn no bonuses or commissions. You may cancel your membership within 10 days of becoming an Affiliate to be eligible for a refund. A 7-day refund policy also applies to the payment for the monthly or VIP. You can cancel or downgrade your subscription within 7 days of the most recent charge and be eligible for a refund. Refunds are only given if the 7-day eligibility requirement is met and if the refund is requested. To request a refund, you must submit a help desk ticket including your Zyndio username or referral code. The refund will be credited back to the credit card used. For your Affiliate, Senior Affiliate, or Super Affiliate membership or upgrade, the refund may take up to 45 days to process. The one-time $19.99 license fee is non-refundable.